Building Blocks: ITIL® 4 Foundation

The "Journey to Mastery" program focuses on three key learning areas for Digital Talent in State-Owned Enterprises (BUMN). Participants will collaborate and learn from diverse BUMNs, guided by experts, to improve IT service quality, cost efficiency, communication, and user satisfaction.

Key Learnings:

  1. Introduction to IT Service Management (values, co-creation, and organizational roles)

  2. The 4 Dimensions of Service Management, governance, service chain, and continuous improvement

  3. In-depth discussions on selected topics and certification exam practice to become Savvy in IT Service Management

REGISTER NOW 

Description

Download Brochure Here

Product Details
16 other products in the same category:
Modern IT organization design assists businesses in aligning their IT capabilities with their business strategy and goals, optimizing their IT operations for maximum efficiency and effectiveness, and providing better...
Continuous Monitoring Workshop is designed for everyone working in the field of IT, start from Development to Operation. Our program is especially beneficial for IT professionals who are seeking to improve the...
Learn the purpose, benefits, concepts, and vocabulary of DevSecOps including DevOps security strategies and business benefits. As companies are pushing code faster and more often than ever, the rate of...
The Secure Code Platform – Fun way to learn and Improve Developers are under pressure to deliver software with as little business risk as possible, but time and resources to help write secure software from the start...
Professional Scrum Masters demonstrate knowledge and understanding of Scrum and their ability to apply it in real-world situations. Thevalue of certification is intimately tied to the demonstration of knowledge needed...
COBIT® 5 (Control Objectives for Information and Related Technology) is a globally accepted framework for the governance and management of IT. It aligns business goals to IT processes and goals, providing tools,...
The development of Information Technology (IT) create opportunities for banks to improve services to the public through digital solution. Digital solutions are part of IT implementation. Since IT implementation has...
A DevOps Leader is a professional who helps design, influence, implement or motivate the cultural transformation.  The DevOps Leader course is a unique and practical experience for participants who want to take a...
There comes a time in the careers of most IT Professionals that they will be appointed to take on a leadership role in their organization. IT professionals get the opportunity to lead since they have shown excellent...
In this CI/CD & DevOps Hands-on Workshop, you will learn how to version control your application code and database, build DevOps pipeline and use it to package and ship your solution. You will also learn the best...
Risk causes uncertainty factors for the Information Technology in order to provide value to its stakeholders. Since the enterprise's activities are highly dependent on the use of information technology, this...
Agile Developers with XP are valuable because they understand agile methodologies as well as the principles of Extreme Programming. They are dedicated to delivering high-quality software that meets the needs of the...
NaradaCode is the Official Premier Partner for DevOps Institute. DevOps helps organizations collaborate to build high quality working software and deliver it into production quickly and frequently, from weeks to even...
Product ownership ensures that the development team is creating the right product for the right reasons. The product owner can help to ensure that the product delivers maximum value and meets the business goals by...
Objectives management constitutes “the head” of every business activity. In this VUCA times, with lot of volatility, uncertainty and complexity, objective management should be agile, enabling quick adaptation to the...
COBIT® is a framework that provides globally accepted principles, practices, tools, and models to help increase trust in and value from enterprise I&T. COBIT® clearly distinguishes between governance and management...

Menu

Settings

Click for more products.
No produts were found.