Objectives management constitutes “the head” of every business activity. In this VUCA times, with lot of volatility, uncertainty and complexity, objective management should be agile, enabling quick adaptation to the...
Building Blocks: ITIL® 4 Foundation
The "Journey to Mastery" program focuses on three key learning areas for Digital Talent in State-Owned Enterprises (BUMN). Participants will collaborate and learn from diverse BUMNs, guided by experts, to improve IT service quality, cost efficiency, communication, and user satisfaction.
Key Learnings:
- Introduction to IT Service Management (values, co-creation, and organizational roles)
- The 4 Dimensions of Service Management, governance, service chain, and continuous improvement
- In-depth discussions on selected topics and certification exam practice to become Savvy in IT Service Management
Your investment in ITIL® 4 Foundation training program includes access to quality materials, exercises and the ITIL® 4 Foundation certification exam.
16 other products in the same category:
Learn the purpose, benefits, concepts, and vocabulary of DevSecOps including DevOps security strategies and business benefits.
As companies are pushing code faster and more often than ever, the rate of...
Continuous Monitoring Workshop is designed for everyone working in the field of IT, start from Development to Operation. Our program is especially beneficial for IT professionals who are seeking to improve the...
The development of Information Technology (IT) create opportunities for banks to improve services to the public through digital solution. Digital solutions are part of IT implementation. Since IT implementation has...
COBIT® is a framework that provides globally accepted principles, practices, tools, and models to help increase trust in and value from enterprise I&T.
COBIT® clearly distinguishes between governance and management...
Agile Developers with XP are valuable because they understand agile methodologies as well as the principles of Extreme Programming. They are dedicated to delivering high-quality software that meets the needs of the...
ISO/IEC 27001 is the current international standard that sets out the requirements to establish, implement and continually improve an information security management system (ISMS).
Our training follow a structure to...
The SRE Foundation course introduces key principles and practices to help organizations scale services reliably and efficiently. It covers automation, workflows, and organizational alignment. Ideal for those focused...
Manage and optimize AI usage with a robust governance framework. AI Governance helps organizations maintain compliance with regulations, uphold AI model transparency, and mitigate risks, making AI implementation...
Risk causes uncertainty factors for the Information Technology in order to provide value to its stakeholders.
Since the enterprise's activities are highly dependent on the use of information technology, this...
Professional Scrum Masters demonstrate knowledge and understanding of Scrum and their ability to apply it in real-world situations. Thevalue of certification is intimately tied to the demonstration of knowledge needed...
Explore the ISO 29119 software testing standards and how they can be effectively implemented within Indonesian enterprises. Gain insights into risk-based testing approaches, compliance with national and international...
Product ownership ensures that the development team is creating the right product for the right reasons. The product owner can help to ensure that the product delivers maximum value and meets the business goals by...
Maximize coding efficiency with AI-powered assistance! AI Code Assistant with GitHub Copilot helps developers write, review, and optimize code with intelligent suggestions, reducing manual effort and accelerating...
The Secure Code Platform – Fun way to learn and Improve
Developers are under pressure to deliver software with as little business risk as possible, but time and resources to help write secure software from the start...
Agile and DevSecOps represents a major paradigm shift in how enterprises author software. By integrating the operations side of software deployment into development itself, enterprises can create applications more...
